Helicopter Service Company and Strategy Partners Group develop ‘Aftersale service 2030’ service strategy


21 May, as part of the VII International helicopter industry exhibition HeliRussia 2015, Helicopter Service Company (a Russian Helicopters company, part of State Corporation Rostec), and consulting firm Strategy Partners Group have signed an agreement on the provision of consulting services in developing an aftersale service and maintenance strategy for Russian-made helicopters through to 2030 (Aftersale service 2030). Work to develop this strategy will begin immediately.

“Russian Helicopters needs to develop its aftersale service provision for Russian-made helicopters, ensuring it meets the highest standards,’ Russian Helicopters CEO Alexander Mikheev said. “One of the goals of this work is to increase the proportion of overall revenue Russian Helicopters derives from aftersale service to 35% by 2030. We working to ensure that helicopters we make enjoy high quality maintenance services world over. This is a vitally important task, currently there are over 8,500 Russian and Soviet made helicopters in operation across the globe, and that fleet is only going to continue to grow.”

“Developing the Aftersale service 2030 strategy is a complex and ambitious task. It requires close cooperation between all Russian Helicopters’ companies and aircraft repair enterprises – of which there are currently six,” said Helicopter Service Company’s Managing Director Dmitry Borisenko. “In working towards this goal we will need to apply global best practice, and that is why our tender was won by the seasoned and creative consulting company Strategy Partners Group, which has extensive experience providing consulting services to major businesses, and has an excellent business reputation.”

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